FAQs

To place an order, simply browse our products, select the items you want, and proceed to the checkout. Follow the prompts for delivery/self-collection and payment information to complete your purchase.

We accept various payment methods, including Paynow and Paylah. Details can be found during the checkout process.

Unfortunately, once an order is confirmed, modifications or cancellations may not be possible. Please double-check your order before completing the purchase.

Once your order is confirmed, you will receive update via whatsapp or email by our sales team. We will notify you on the exact delivery or collection details.

Purchases with a value of $650 and above (excluding GST) 

Mainland Singapore, excluding Jurong Island, PSA, Keppel port, Terminals

It depends on the individual situation, kindly reach out to our customer support for clarification.

The products sold are non-returnable and non-refundable. 

In the rare event that you receive a damaged or defective item, please contact our customer service team immediately. We will guide you through the process of exchanging the product.

You can contact us via WhatsApp or email for any clarifications or enquiries. 

Our privacy policy outlines how we collect, use, and protect your personal information. You can find this information on our privacy policy page.

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